Assistant Manager - The Karur Vysya Bank Ltd - Mangalagiri, India
(2012-06 - 2025-03)
- Led daily operations for branch, ensuring compliance with policies and procedures.
- Supported the Branch Manager with daily tasks, ensuring smooth branch functioning and effective communication amongst team members.
- Mentored staff on customer service best practices to enhance team performance.
- Enhanced customer satisfaction by providing exceptional service and addressing concerns promptly.
- Assisted in achieving branch sales goals by identifying potential cross-selling opportunities and promoting bank products and services.
- Developed strong relationships with key clients, contributing to significant growth in business revenue.
- Oversaw successful completion of internal audits with minimal findings, demonstrating strong adherence to bank policies and regulations.
- Demonstrated knowledge of branch financial products, loans and lines of credit.
Computer Data Entry Operator - Prasad Techno Ltd - Hyderabad, India
(2010-08 - 2012-04)
- Managed large volumes of information with precision, maintaining high standards of data integrity.
- Entered and updated data accurately into company databases, ensuring consistency and reliability.
- Developed and executed data entry processes, streamlining workflows for improved efficiency.
- Collaborated with cross-functional teams to resolve discrepancies in data records promptly.
