Mo Nadeem
Customer Service Executive | Ground Support | Operations Professional.
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About
Highly motivated and detail-oriented professional with experience in Sales Coordination and Data Entry. Proven ability to manage customer communication, process orders, and support the sales team with timely data and reporting. Skilled in MS Excel, Google Sheets, and basic CRM tools. Strong organizational and multitasking skills with a focus on accuracy and meeting deadlines. Looking for a challenging role to contribute to a dynamic team and grow professionally in a fast-paced environment.
Experience
Sales executive at EXCITEL (2023-05 – 2024-01)
Responsible for promoting and selling broadband internet connections to residential and commercial customers.
- Managed customer inquiries, explained broadband plans, and ensured timely installation and activation.
- Conducted door-to-door and telephonic sales to achieve monthly targets.
- Maintained daily reports, handled customer documentation, and coordinated with the technical team for service support.
Back operation at Ola cab (2022-07 – 2023-04)
- Cold calling
- Data entry
- Problem solving
- Pricing analysis
- Daily reporting
- Customer handling
Education
12th – D.N.K.P Inter College varanasi (2018)
Bachelor of commerce – Mahatma Gandhi kashi vidyapeeth (2021)
