Mohamed Sarjune

CCNA-certified Network Support Executive

Chennai, Chennai districtMember since December 27, 2025

CCNA networking concepts and real-time troubleshootingNetwork topologies, network design principles, and network casting typesTCP/IP protocol suite and OSI reference modelSwitching concepts including VLAN configurationAccess Control Lists (ACL) and basic network security conceptsDNS server fundamentals and name resolution processRemote network access using Telnet and SSHNetwork performance monitoring using PRTG

About

CCNA-certified Network Support Executive with strong practical knowledge of networking fundamentals and hands-on experience in supporting enterprise Wi-Fi and LAN environments. Skilled in network monitoring, troubleshooting connectivity issues, and collaborating with senior engineers to resolve complex network problems. Proficient in TCP/IP, OSI model, switching, VLANs, and network security concepts with a strong interest in growing as a Network Engineer or NOC professional.

Experience

Network Support Executive - Microsense Networks Pvt Ltd - Chennai, India

(2025-11 - 2026-01)

Provided technical support for Wi-Fi and LAN infrastructure across client locations.
Performed basic network troubleshooting including connectivity, IP conflicts, and switch-related issues.
Monitored inbound and outbound network traffic using PRTG graphs to ensure optimal performance.
Maintained and updated IT asset inventory records on a regular basis.
Assisted senior network engineers in diagnosing and resolving major network outages.
Collaborated with internal teams and supported remote troubleshooting for complex network issues.