Mohammed Tabsheer
Customer success manager
Hire this person
Send a job offer directly to this candidate
About
Dear Team,
I Am excited to apply for the customer success, position ]. With a strong background in sales, software solutions, and customer relationship management, I am eager to contribute my expertise in driving revenue growth and building high-performing sales teams.
In my current role at Naps india software development , I work closely with Oracle projects,
leading the sales of Oracle software licensing and Oracle Cloud storage solutions. My experience with Oracle NetSuite and SAP has honed my ability to tailor software solutions to client needs, ensuring both business efficiency and customer satisfaction. Previously, at
Sutherland, I collaborated with Salesforce, handling cybersecurity and VPN solutions, further strengthening my ability to sell complex technology solutions to diverse clients.
Some key highlights of my experience include:
- Achieving and exceeding sales targets by implementing strategic sales processes.
- Building and leading high-performance teams, driving motivation and results.
- Developing and maintaining strong client relationships to enhance retention and upselling opportunities.
Experience
- Achieving Primary KPI 5 million in a year
- Saving every Renewal on time
- Eliminating reinstatement fees product depends
- Uplifting 5 percentage points
- When customer doesn’t reply collaborate CSM teams for cross check to know the health status of customer
6.I Used to handle only small cap and mid cap around 5000 to 50,000
7.Engage with account managers to check whether any upsell or cross sell opportunities are available
Education
B.com computer science


