Mohan Dodmise

Business Operations & Web Operations Executive with experience in Business Operations, Web Operations, CRM Operations, WordPress & Website Administration, and Database Operations in a B2B environment. Skilled in managing WordPress websites and landing pages, CRM and B2B lead databases, hosting environments, domain & DNS management, business email administration, documentation, reporting, and technical support. Proficient in WordPress, Elementor, MongoDB Compass, Microsoft Excel, and cross-functional collaboration to improve operational efficiency, maintain data quality, and support business operations.

Business Operations & Web Operations Executive at DataScienceIRC (2025-03 – 2026-06)

• Supported Business Operations, Web Operations, CRM Operations, and Database Operations for B2B client campaigns by collaborating with QA, IT, Marketing, and Operations teams to ensure seamless business execution.
• Created, managed, and maintained responsive WordPress websites and landing pages using WordPress and Elementor, including content management, responsive layouts, inquiry/download forms, website testing, troubleshooting, performance optimization, plugin management, content updates, and ongoing website maintenance.
• Administered Hostinger hosting environments, including domain and subdomain management, DNS records (A, CNAME, MX, TXT), SSL certificates, website deployments, backups, redirects, file management, and website migrations.
• Configured and managed business email services using Zoho Mail, Hostinger Email, and GoDaddy Email, including account provisioning and SPF, DKIM, and MX record configuration to improve email authentication and email deliverability.
• Managed CRM and B2B lead databases using MongoDB Compass by performing data validation, data cleansing, deduplication, record verification, CSV/JSON imports, and database quality management.
• Executed B2B email marketing campaigns using Brevo, including contact list management, campaign setup, email scheduling, campaign execution, and delivery monitoring.
• Designed hiring banners, social media creatives, whitepapers, and presentations using Canva to support business development, recruitment, and marketing initiatives.
• Prepared operational documentation, HR documents, website configuration records, and business email setup documentation while providing technical support for websites, hosting, domains, DNS, business email services, user account administration, password resets, Windows installation/reinstallation, and basic macOS recovery.

Operations Executive at Navandar Enterprises (Alkem Pharmaceuticals) (2023-12 – 2024-12)

• Processed customer orders, generated invoices, and managed dispatch documentation using SAP ERP to support efficient order-to-delivery operations.
• Managed inventory transactions, stock transfers, transportation documentation, and inventory records while ensuring operational accuracy.
• Prepared daily operational reports and coordinated with warehouse and dispatch teams to ensure timely order processing and accurate product delivery.

Data Entry Operator at Medisales India Pvt. Ltd. (On-site Operations at Reliance Pharma) (2022-06 – 2022-10)

• Maintained inventory records, stock transactions, and warehouse documentation to support day-to-day inventory operations.
• Generated inventory reports, audit documentation, and stock records to ensure accurate inventory tracking and operational reporting.
• Coordinated with warehouse teams to maintain inventory accuracy, timely stock updates, and efficient stock movement.

Bachelor of Science in Computer Science – Savitribai Phule Pune University

Higher Secondary Certificate – Maharashtra State Board

Secondary School Certificate – Maharashtra State Board