Mohsin Saifi
Business Development and Program Management professional
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About
Results-driven Business Development and Program Management professional with 3+ years of experience in EdTech sales and learner lifecycle management. Proven ability to drive revenue through consultative selling, improve learner outcomes through performance tracking, and execute cross-sell/upsell strategies.
Experience
Program Manager (Post-Sales Role) at Suraasa (2025-08 – Present)
- Managed learner lifecycle post-enrollment, ensuring high program completion rates.
- Tracked learner performance, engagement, and milestones using internal systems.
- Provided personalized interventions to struggling learners to improve outcomes.
- Drove revenue through upselling and cross-selling advanced programs.
Senior Business Development Associate at Suraasa (2024-07 – 2025-08)
- Sold teacher upskilling programs using a consultative sales approach.
- Handled end-to-end sales cycle from lead qualification to closing.
- Consistently achieved and exceeded monthly revenue targets.
- Built strong relationships with educators by understanding career goals.
Sales & Customer Service Executive at Univo Education (2023-06 – 2024-05)
- Handled inbound and outbound student inquiries efficiently.
- Provided detailed counseling on courses and career outcomes.
- Maintained high customer satisfaction through effective communication.
- Resolved student concerns and ensured smooth onboarding.
Senior Admission Counselor at Think & Learn Pvt Ltd (2022-02 – 2023-06)
- Guided prospective students through the complete admissions process.
- Delivered personalized counseling aligned with student goals.
- Achieved admission targets consistently.
- Ensured compliance with eligibility and documentation requirements.
Sales Executive at Wizard Publishers (2019-01 – 2021-12)
- Achieved sales targets by promoting books to retailers and distributors.
- Built and maintained strong B2B client relationships.
- Understood client preferences to tailor sales strategies.
- Expanded distribution network through consistent outreach.
Education
Bachelor of Business Administration in BBA – IGNOU (2017-01 – 2020-12)
High School Diploma – D.U.C.S School (2017-01 – 2017-12)
