
Muddurthi Pavani
Assistant manager
Talent
VisakhapatnamMember since April 21, 2026
Team Leader (TL)Configuration ManagementKPIConflict ManagementFloor ManagementOrganizational ManagementInterpersonal SkillsAttrition ManagementAHTProcess ManagementShrinkageOperations ManagementSLA ManagementPeople ManagementTeam LeadingMedical BillingTransition ManagementNon Voice ProcessCharge entry SpecialistTeam Handling
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Team Leader (TL)Configuration ManagementKPIConflict ManagementFloor Management
About
I have 7 years and 8 months of experience in WNS BCS Private limited which includes 2.5 years of Team Leader in Operations. Recently promoted to Assistant Manager Operations. I am responsible in handling user issues regarding workflow and received Best Employee for several quarters and supports in maintaining TAT as per client requirement.
Experience
Assistant Manager Operations in US HEALTH CARE Process at WNS GLOBAL SOLUTIONS (2017-11 – Present)
I am responsible in handling user issues regarding workflow and received Best Employee for several quarters and supports in maintaining TAT as per client requirement
- Handling user issues regarding workflow
- Received Best Employee for several quarters
- Supports in maintaining TAT as per client requirement
Education
B.Tech/B.E. – GMR Institute of Technology, Srikakulam (2017)
Skills
Assistant manager

