Mukesh Patel

Experienced IT Professional with 8+ years of expertise in IT infrastructure management, system administration, networking, CCTV surveillance systems, ERP support, biometric systems, graphic designing, and computer education in CBSE schools. Skilled in managing end-to-end IT operations including Wi-Fi networks, hardware troubleshooting, smart classrooms, user support, and educational ERP systems. Proven ability to handle multi-department technical operations, ensure smooth IT functioning, and support academic as well as administrative technology requirements.

IT Officer (Administration) - VSS Raipur (CBSE School) - Raipur

(2022-04)

• Managing complete school IT infrastructure and technical operations.
• Handling School ERP system and providing user support to staff and administration.
• Managing CCTV surveillance systems and network monitoring.
• Configuring and maintaining Wi-Fi networks across campus.
• Maintaining computer labs, desktops, laptops, printers, and smart classroom systems.
• Managing biometric attendance systems for staff.
• Providing technical support to teaching and non-teaching staff.
• Conducting computer classes for students from Class I to XII.
• Coordinating with vendors for hardware procurement and maintenance.
• Managing software installations, updates, and troubleshooting

Graphic Designer & Technical Support Executive - Previous Organization

(2018 - 2022)

• Designing promotional materials, banners, brochures, Newsletters, Almanac, Calendar and digital creatives ready for printing media.
• Providing hardware and software troubleshooting support.
• Assisting with CCTV and networking installations.
• Managing client technical support requirements.

Junior IT & Support Executive - Previous Organization

(2016 - 2018)

• Desktop support and system maintenance.
• Printer, LAN, and basic networking support.
• Software installation and troubleshooting.
• User support and technical assistance.

B.E. - Computer Science