Nagaraj H

An achievement-oriented professional, targeting assignments in Hardware/IT Support/Network Support/Application / Software Management / IT Business Partnering / Functional Consulting & IT Audit with an organization of high repute.

• Have worked for 20+ Years of work experience in System Administration, Application Management, ERP Implementation, IT Troubleshooting, IT Infrastructure management, Network , CCTV, POS, Firewall ( Tacitine, SOPHOS), Antivirus, Microsoft O365, Biometric Systems for HRMS. 
• Contributed as a key member in implementation of the following:
• SAP Business One ERP for Supply Chain Management for garment manufacturing. 
• DMS (Distributor Management Systems) for secondary sales and distributors monitoring application. 
• Field Assist, Bizom & Heera DMS Application for Sales force management application. 
• Have extracted masters for data migration from SAP B1 to SAP S4 HANA.
• Have implemented POS integration to SAP S4 HANA using CAR & MSSQL for all the company outlets.
• Insightful understanding of ITIL & ITSM Framework which includes functions such as Incident Management, Problem Management, Configuration Management, Change Management & Release Management
• Proficient in creating manuals & publishing guidelines for proper usage, maximizing productivity of the company, assessing business process improvements, managing hardware & software implementation & upgrades, troubleshooting problems by creating processes & protocols for system. 
• Skilled in software & systems upgrades, directing network & hardware installations, creating, executing & maintaining databases, and maintaining the company’s website.
• An effective communicator with excellent relationship management skills and strong analytical, problem-solving & organizational capabilities • Have conducted vendor & product evaluations to ensure best in class technologies and partners.
• Have strong knowledge of IT Audits.
• Hands on experience on Active Directory & Group Policy management
• Have in-depth knowledge of IT infrastructure, data administration and management processes.
• Have hands on experience on following list of applications: Adobe Photoshop, Adobe In-design, Camtasia, PDF editors (Abby Fine reader, Nuance PDF, Adobe PDF).

Diploma in Computer Science from P.V.P Polytechnic, Bangalore, Karnataka in 2006

BCA (Distance Education) from Sharada Vikas Trust, Bangalore, Karnataka in 2012