Naveen Raghu

Retail Store Manager with 8 years of experience, including 5+ years leading optical store operations. Grew monthly store sales from ¹18 Lakhs to ¹22.5 Lakhs (25%), achieved sales targets for three consecutive quarters, and maintained 90%+ quarterly audit scores. Experienced in team coaching, customer service, inventory control, shrinkage management, visual merchandising, and sales KPI analysis.

Store Manager at LENSKART SOLUTIONS PVT. LTD. (2024-10 – Present)

Lead end-to-end optical store operations across sales, revenue growth, customer experience, inventory management, and operational compliance.

• Grew monthly store sales from ¹18 Lakhs to ¹22.5 Lakhs, delivering 25% growth.
• Achieved individual and store sales targets for three consecutive quarters through daily huddles, KPI tracking, structured planning, and hands-on coaching.
• Delivered the store’s highest-ever sales performance in five of 12 months.

Store Manager at SPECSMAKERS OPTICIAN PVT. LTD. (2021 – 2024)

• Managed operations at high-footfall optical retail outlets, using local marketing and business development to increase walk-ins.
• Set and allocated individual performance targets based on store conversion potential and staff capabilities.
• Coordinated with vendors and commercial lens and product dealers to support timely procurement and product availability.
• Negotiated with dealers to protect local unit margins and reduce procurement delays.

Optometrist at SPECSMAKERS OPTICIAN PVT. LTD. (2018 – 2021)

• Conducted vision consultations and eye refractions, providing clinical optical recommendations to customers.
• Applied optical product knowledge and consultative selling to recommend premium lens designs and frames.

Bachelor of Science (B.Sc.)

Professional Optical Retail Training