Nihar Ranjan

Detail-oriented and customer-focused B.Com graduate seeking a challenging position as a BPO / Call Centre Customer Support Executive. Possesses exceptional verbal communication skills in Odia, Hindi, and English, combined with strong problem-solving capabilities, active listening skills, and proficiency in digital data management. Proven ability to handle high-volume calls, resolve customer queries efficiently, maintain rapport, and accurately log call details into CRM systems.

Ready for immediate full-time employment in day or rotational shifts.

Instructional & Student Support Coordinator / Educator - Odisha

Regional Language & Academic Support

• Communicated complex educational concepts clearly in Odia and English to learners, demonstrating strong vocal clarity and instructional patience.
• Managed scheduling, attendance tracking, and individual progress records using digital spreadsheet tools.
• Developed structured communication exercises to improve student engagement and comprehension.

Bachelor of Commerce - Commerce / Business Studies

Post-Graduation Studies - Commerce