Nihar Ranjan
BPO Customer Support & Inbound / Outbound Voice Executive
Hire this person
Send a job offer directly to this candidate
About
Detail-oriented and customer-focused B.Com graduate seeking a challenging position as a BPO / Call Centre Customer Support Executive. Possesses exceptional verbal communication skills in Odia, Hindi, and English, combined with strong problem-solving capabilities, active listening skills, and proficiency in digital data management. Proven ability to handle high-volume calls, resolve customer queries efficiently, maintain rapport, and accurately log call details into CRM systems.
Ready for immediate full-time employment in day or rotational shifts.
Experience
Instructional & Student Support Coordinator / Educator - Odisha
Regional Language & Academic Support
- Communicated complex educational concepts clearly in Odia and English to learners, demonstrating strong vocal clarity and instructional patience.
- Managed scheduling, attendance tracking, and individual progress records using digital spreadsheet tools.
- Developed structured communication exercises to improve student engagement and comprehension.
Education
Bachelor of Commerce - Commerce / Business Studies
Post-Graduation Studies - Commerce
