Service Operations Professional
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Dynamic software and operations professional with 5+ years of experience in application support, production monitoring, automation, deployments, and incident/problem management. Strong background in SQL/PLSQL, Python, Linux, Power BI, R, and enterprise monitoring tools like Dynatrace. Proven track record in managing high-availability applications, performing root-cause analysis, optimizing system performance, and collaborating with cross-functional teams to drive operational excellence.
Skilled communicator experienced in customer demos, release documentation, and stakeholder interactions.
Dynamic software and operations professional with 5+ years of experience in application support, production monitoring, automation, deployments, and incident/problem management. Strong background in SQL/PLSQL, Python, Linux, Power BI, R, and enterprise monitoring tools like Dynatrace. Proven track record in managing high-availability applications, performing root-cause analysis, optimizing system performance, and collaborating with cross-functional teams to drive operational excellence.
Skilled communicator experienced in customer demos, release documentation, and stakeholder interactions
B.Tech, Electronics and Communication Engineering(E.C.E) Aug ‘16 – Sept ‘20
BVRIT Hyderabad College of Engineering for Women
CGPA : 7.65
