Nithya A
IT Support Engineer | Network Support Engineer
Talent
TiruchirappalliMember since June 30, 2026
IP addressingSubnettingFile sharing over LAN/Wi-Fi
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IP addressingSubnettingFile sharing over LAN/Wi-Fi
About
IT Support Engineer with experience in desktop support, hardware troubleshooting and end-user assistance. Skilled in Windows system management and basic networking tasks such as LAN connectivity and IP configuration. Strong problem-solving skills, Seeking a Network Support role to support efficient IT operations.
Experience
Desktop Support Engineer (IT Support) - ILINKS Infotech
(2026-01 - 2026-03)
- Configured IP addressing, subnetting, and LAN connectivity for desktop environments.
- Performed LAN cable crimping and modem-to-switch network setup.
- Installed and upgraded Windows 7, 10, and 11 on 20+ desktops and laptops.
- Troubleshot Windows activation, boot issues, BIOS configuration, and hardware problems.
- Installed and supported MS Office, Outlook, device drivers, and printers.
- Managed user accounts and file sharing over LAN/Wi-Fi.
- Provided L1 end-user support for software, system, and network issues.
- Applied basic endpoint security configurations using Windows Defender.
Education
Bachelor of Computer Science and Engineering - Computer Science and Engineering - Indra Ganesan College of Engineering, Trichy (2021 - 2025)
HSC - Little Flower Girls Higher Secondary School (2020 - 2021)
Skills
IT Support EngineerNetwork Support Engineer
