Nitish Thakur
IT Admin with hands-on experience in Windows system administration, end-user support, and IT infrastructure troubleshooting
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About
IT Admin with hands-on experience in Windows system administration, end-user support, and IT infrastructure troubleshooting. Skilled in Microsoft 365, Outlook, networking basics, hardware/software support, and IT asset management. Capable of resolving technical issues efficiently and ensuring smooth IT operations in corporate environment.
Experience
IT Admin - Autviz Solutions
(2025-05)
Manage daily IT operations and provide end-user technical support across the organization.
- Provide IT support to 100+ users across the organization.
- Install, configure, and troubleshoot Windows operating systems, drivers, and software applications.
- Resolve desktop and laptop issues including boot failures, system errors, slow performance, and hardware faults.
- Provide Microsoft 365 & Outlook support including configuration, user access issues, and troubleshooting.
- Handle networking issues such as IP configuration, DNS, LAN/Wi-Fi connectivity, and internet access problems.
- Maintain IT asset inventory, update records, and manage hardware allocation using Excel.
- Coordinate with vendors for hardware procurement, repairs, and technical issue resolution.
- Perform hardware upgrades including RAM, HDD/SSD replacement, peripheral installation, and system optimization.
- Manage system formatting, partitioning, data backup, and BitLocker troubleshooting.
IT Officer - Deltron (A Division of Continental Device India Ltd.)
(2025-01 - 2025-05)
- Installed and configured computer hardware, operating systems, software applications, and peripherals.
- Provided desktop-level technical support to 500+ users in a corporate environment.
- Monitored system performance and optimized Windows systems for better stability and performance.
- Configured Microsoft Outlook and managed mailbox backup and restoration activities.
- Performed system backups using external storage devices and imaging tools.
- Resolved hardware, printer, software, email, and operating system-related issues.
- Troubleshot LAN connectivity, IP addressing, and network access issues.
- Managed antivirus installation, endpoint protection, and Windows update activities.
Education
12th - HPBOSE Board (2023)
10th - HPBOSE Board (2021)
Diploma - Cloud Computing and Cyber Security - JETKING Chandigarh
