Nutan Patil

Proactive Technical Support Specialist with hands-on experience in Linux system administration, AWS services, and network troubleshooting. Skilled in resolving technical issues, maintaining system uptime, and providing excellent customer support in dynamic environments.

Technical Support Engineer - Serverwala Cloud Data Center - India

(2025-03)

• Managing cloud and virtual servers using SolusVM Master Node and Virtulizer.
• Administering Linux (Red Hat, CentOS, Ubuntu) and Windows servers for VPS clients.
• Create a new vps server on virtualizer and solusVM and delivered to client
• Providing WHM, cPanel, and Plesk technical support for hosting-related issues.
• Troubleshooting virtualization, resource utilization, server downtime, and control panel errors.
• Performing regular server updates, backups, and security patching.
• Handling customer support via tickets, email, and remote access tools.
• Assisting with VPS provisioning, resource allocation, server migrations, and monitoring.

Intern - Planet Hub Multi Corp Pvt Ltd - Nashik

(2024-12 - 2025-02)

• Providing technical support for Linux systems and AWS services.
• Troubleshooting user issues related to network connectivity and system errors.
• Maintaining system uptime and monitoring server performance.
• Handling ticketing system and ensuring timely resolution of technical issues.
• Providing cPanel and WHM technical support.

B.E. - Computer Engineering - KCE College of Engineering & Technology

Diploma - Computer Engineering - Mauli Polytechnic

10th Grade - S.S. Patil Madhyamik Vidyalaya