Payal Agarwal

SAP SuccessFactors Senior Consultant with 8.5+ years of experience specializing in Performance & Goal Management, Calibration, 360 Feedback, Succession Planning, and Career Development Planning. Experienced in end-to-end implementations, production support, client workshops, requirement gathering, XML configuration, Role-Based Permissions (RBP), Route Maps, Goal Plans, and Performance Forms. Successfully delivered global implementations and enterprise-wide performance management rollouts for over 25,000 employees.

Senior Consultant - Deloitte India

(2021-06)

• Configured SAP SuccessFactors PMGM including Goal Plans, Performance Forms, Route Maps, Rating Scales and RBP.
• Led end-to-end PMGM implementations, enhancements, and production support for global clients.
• Conducted client requirement gathering workshops and solution discussions.
• Launched Performance Management forms for 25,000+ employees.
• Configured Calibration, 360 Feedback, Succession Planning, and Career Development Planning (CDP) modules based on business requirements.
• Performed defect analysis, production support, UAT and deployment activities.
• Prepared functional documents, test cases and user manuals.
• Configured XML templates and supported Provisioning activities as per business requirements.
• Collaborated with business stakeholders to gather requirements and recommend best-fit SAP SuccessFactors solutions.

Associate Consultant - YASH Technologies Pvt. Ltd.

(2019-04 - 2021-05)

• Configured Goal Management, Performance Management and RBP.
• Worked on XML template changes and Provisioning activities.
• Worked on Continuous Performance Management, Calibration and 360.
• Prepared Knowledge Base documents and provided client support.
• Provided production support, incident resolution, and enhancement implementation for global clients.
• Configured Goal Plan Templates, Performance Forms, Route Maps, Rating Scales, and Reports based on client requirements.

Trainee Software Engineer - Soaring Enterprises

(2018-01 - 2019-05)

• Configured Route Maps, Rating Scales, and Goal Imports.
• Supported Role-Based Permission (RBP) configuration.
• Created reports and dashboards for performance tracking.
• Participated in testing activities including Unit Testing and UAT support.
• Supported end-to-end implementation activities including configuration, testing, documentation, and deployment.

PG-Diploma - CDAC - Institute of Emerging Technologies

Bachelor of Technology - Hindustan College of Science & Technology

Intermediate - St. Andrews Public School

High School - St. Andrews Public School