Peliza Pooja
Certified Front Office Associate / Patient Desk Coordinator
Talent
PatnaMember since August 24, 2026
Visitor managementInter-department coordination
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Visitor managementInter-department coordination
About
Certified Front Office Associate (NSQF Level 4) with formal professional training from Frankfinn Aviation Services (certified under Skill India & THSC) and a Bachelor's degree in English. Strong interpersonal and verbal communication skills paired with expertise in patient reception, registration desk management, appointment scheduling, and multi-department coordination. Aiming to deliver high-quality front-desk and patient-care coordination in a premier healthcare facility in Patna.
Experience
Front Office Operations Trainee at Frankfinn Aviation Services / Skill India
- Trained in managing front-desk operations according to National Occupational Standards (NSQF Level 4).
- Simulated real-world patient and customer query handling, desk reception, and conflict mitigation.
- Developed expertise in visitor management, phone etiquette, and inter-department coordination.
Education
Bachelor's Degree in English – Lalit Narayan Mithila University (LNMU)
