Prachi Goswami
Sales + Operations
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About
To hold higher responsible position through continues improvement of work skill and widening my knowledge in field, I work in.
Experience
Sales + Operations at Specialized Destination Services (SDS) (2016-01 – 2017-02)
1 year experience handling Thailand, Singapore, Malaysia, HongKong – Macau, Dubai destinations.
- Made holiday packages for agents as per their requirements
- Shared packages on mail and took updates on call to confirm bookings
Operations - GSA of Expedia at DEX GROUP (2017-03 – 2018-06)
1 year experience in support department handling Expedia operations.
- Made data for online bookings
- Solved commission-related issues on call
Sales and Marketing at Thailandwale (2018-07 – 2020-05)
2.5 years experience in sales and marketing.
- Conducted meetings and calls to promote products
- Convinced clients to share queries and confirm bookings
- Discussed and resolved rate-related issues
- Maintained excel sheets for payments, bookings and outstandings
- Resolved any operational issues
Sales at MAPATHINK (2023-01 – 2025-12)
2 years experience in sales and marketing.
- Conducted meetings and calls to promote products
- Convinced clients to share queries and confirm bookings
- Discussed and resolved rate-related issues
- Maintained excel sheets for payments, bookings and outstandings
- Resolved any operational issues
Education
PHD – Jiwaji University Gwalior (2025-12)
B.Ed – Radha Krishna college Indergarh, Datia (2024-06)
MBA in International tourism business – Indian Institute of Tourism and Travel Management, Gwalior, M.P. (2014-01 – 2016-12)
B.com – Post Graduate Government College, Jiwaji University, Datia, M.P. (2014-07)
HSC – Holy Cross Ashram School(ISC), Datia, M.P. (2014-03)
