Pradeep Kumar
Examination Operations Specialist | IELTS · UKVI · OET · NTA
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About
Operations professional with 8+ years delivering high-stakes national and international assessments (IELTS, UKVI, OET, Cambridge YLE, NTA) across Pan India. Proven track record in test centre management, audit compliance, and examination security at scale.
Experience
Operations Analyst – Examination Operations - SAI EDUCARE PRIVATE LIMITED (SEPL) - Noida
(2024-10 - 2025-11)
- Led end-to-end operational execution for NTA projects — KPSC, JEECUP, and Allahabad High Court exams — across multiple Pan India centres
- Drove centre readiness, vendor management, and manpower allocation ensuring full SLA adherence and zero critical escalations
- Built Power BI dashboards and MIS reports enabling real-time operational monitoring and management-level performance tracking
Operations & Fulfilment Executive - FlowerAura - Gurugram
(2023-12 - 2024-07)
- Managed end-to-end corporate order fulfilment — from booking to last-mile delivery — coordinating vendors, logistics, and warehouses
- Monitored delivery KPIs, resolved escalations, and maintained service quality standards across high-volume order cycles
- Prepared operational dashboards and MIS reports to support performance reviews and cross-functional efficiency improvements
Senior Operations Executive / Test Day Supervisor - Planet EDU (IDP Education Partner) - Gurugram
(2018-04 - 2023-09)
- Delivered 100+ IELTS, UKVI, OET, and Cambridge YLE sessions annually across paper-based and computer-delivered formats with 100% SOP adherence
- Supervised 500+ candidates in a single session and coordinated 200+ invigilators across large-scale events with zero compliance breaches
- Served as Centre Head for 3 Gujarat examination centres, managing full operations, audit compliance, and direct Cambridge/IELTS stakeholder coordination
Operations Executive - CR Associates (Hero MotoCorp R&D Division) - Gurugram
(2016-09 - 2017-11)
- Supported vendor coordination, procurement documentation, and audit-ready compliance reporting for Hero MotoCorp R&D Division projects
Education
Bachelor of Science (B.Sc.) - Mathematics - Dr. Bhimrao Ambedkar University (2011 - 2014)
