Punith Rajan
Business Development professional with 21+ years of experience in B2B sales, lead generation, and CRM management
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About
Results-driven Business Development professional with 21+ years of experience in B2B sales, lead generation, customer relationship management, digital marketing, recruitment solutions, and e-commerce services. Proven expertise in prospecting, cold calling, email outreach, appointment setting, CRM management, and client relationship building across international markets including the US and UK. Skilled at identifying business opportunities, generating qualified leads, and collaborating with cross-functional teams to drive revenue growth.
Experience
Business Development Representative - Uplers Solutions Pvt Ltd. - Remote
(2022-01)
- Generate qualified B2B leads for technology hiring and digital services.
- Conduct outbound prospecting through cold calls, email campaigns, and LinkedIn outreach.
- Qualify prospects and schedule meetings for the sales team.
- Build long-term client relationships and maintain an active sales pipeline.
- Update CRM with prospect activities and sales progress.
- Collaborate with internal stakeholders to improve lead conversion.
Digital Marketing Manager - Global Vision Technology
(2019-08 - 2020-04)
- Managed digital marketing initiatives to improve online visibility and customer acquisition.
- Coordinated marketing campaigns across digital platforms.
- Worked closely with clients to understand business requirements and marketing objectives.
Business Development Executive – E-commerce & Marketing - Powerweave Studio (PWTI Media Services Pvt Ltd.)
(2018-03 - 2019-05)
- Generated B2B leads for commercial photography, digital marketing, and e-commerce services.
- Managed client communication through emails and calls.
- Scheduled meetings and presented pricing, service offerings, and promotional packages.
- Coordinated product shipments including jewellery, apparel, cosmetics, and accessories to the Los Angeles studio.
Business Development Executive - Arpeo Data Research Pvt. Ltd.
(2013-12 - 2017-07)
- Awarded Employee of the Month (2015) for outstanding performance.
- Generated B2B leads through networking platforms and outbound calling.
- Connected with UK businesses and recruitment agencies to offer recruitment and sourcing solutions.
- Prepared service agreements and coordinated payment follow-ups.
- Maintained CRM records and developed customer databases.
- Generated weekly and monthly MIS reports for management.
Outbound Sales Executive - Tech Mahindra (Three UK)
(2011-06 - 2013-05)
- Sold mobile contracts, SIM cards, and broadband dongles to existing customers.
- Performed customer eligibility and credit verification.
- Consistently achieved daily sales and upselling targets.
- Delivered excellent customer service while improving customer retention.
Senior Business Development Executive - Zenith Info-Tech, USA
(2010-03 - 2011-03)
- Generated B2B opportunities for video conferencing solutions.
- Conducted product demonstrations and explained pricing and business benefits.
- Forwarded qualified opportunities to District Managers in the United States.
- Mentored new team members and shared product knowledge.
Technical Support Executive - Sitel / Span-Co
(2008-08 - 2009-09)
- Provided technical support to EarthLink and PeoplePC internet subscribers.
- Resolved internet connectivity issues via phone and chat.
- Upsold security software including Norton 360 and PC optimization services.
- Consistently achieved customer satisfaction and sales targets.
Online Phone Contract Sales & Service Executive - Span-Co Respondez
(2007-07 - 2008-08)
- Assisted customers via chat, email, and phone.
- Managed order processing, returns, exchanges, and service requests.
- Ensured high customer satisfaction through prompt issue resolution.
Customer Care Executive - Godrej Upstream
(2004-08 - 2007-06)
- Supported Johnson Controls India customers by registering complaints.
- Coordinated with internal departments for issue resolution.
- Maintained service quality and customer satisfaction.
Education
Diploma in Automobile Engineering - Automobile Engineering - Agnel Institute of Technical Training, Bandra
Higher Secondary Certificate - Maharashtra State Board
