Ragesh V

Detail-oriented Engineer with a unique blend of enterprise networking experience (TVS Electronics) and full-stack development capabilities. Proven track record in configuring secure network access control (802.1X), infrastructure monitoring via Site24x7, and troubleshooting complex connectivity issues across enterprise and cloud environments. Skilled in Python automation and log analysis (Elastic Stack) to optimize system uptime and resolve technical incidents efficiently.

Technical Support Engineer at TVS Electronics (2024-07 – Present)

• Managed IT infrastructure and resolved 50+ critical network and connectivity incidents weekly for enterprise clients, consistently maintaining a 95%+ SLA compliance rate.
• Configured and maintained enterprise wired and wireless networks across 2 major corporate sites, optimizing infrastructure to ensure 99.9% network uptime and reliability.
• Successfully deployed 802.1X port-based authentication for secure network access control and set up automated alerting via Site24x7, reducing network incident response times by 20%.

MERN Stack Developer at REVAMP Academic (2024-01 – 2025-05)

• Designed and deployed robust web applications using the MERN stack, optimizing MongoDB database queries to reduce application data loading times by 15%.
• Developed responsive frontend data dashboards using React and Tailwind CSS, enabling network engineers to visualize real-time bandwidth metrics across 10+ active nodes.

Master of Business Administration in Business Analytics – Amrita Vishwa Vidyapeetham (2026 – 2028) On-going

Bachelor of Engineering in Computer Science & Engineering – Krishnasamy College of Engineering and Technology (2020 – 2024)

Higher Secondary School Certificate – Kamatchi Shanmugam Matric Hr. Sec. School (2018 – 2019)

SSLC – Lakshmi Matriculation School (2016 – 2017)