Sales Executive (Customer Service) at Airtel (Present)
Duration: 1 Year (Currently Working)
- Sales Achievement: Actively promoted and sold Airtel prepaid/postpaid connections, data plans, recharges and value-added services to customers.
- Customer Handling: Handled customer queries and provided suitable solutions while ensuring a positive customer experience.
- Plan Upgradation: Advised customers on the best-suited plans and offers to maximize satisfaction and drive sales.
- Target Achievement: Consistently met and exceeded individual sales targets as per company standards.
- Documentation: Maintained accurate customer records and updated sales information in the system.
- Team Collaboration: Worked closely with team members to achieve branch goals and improve overall performance.
Sales Executive (Customer Representative) at Vodafone Idea Ltd.
Duration: 1 Year (Past)
- Sales & Promotion: Promoted and sold Vodafone Idea SIM connections, data packs, recharges, and VAS (Value Added Services).
- Customer Engagement: Interacted with walk-in and existing customers to identify needs and recommend suitable products/services.
- Plan & Offer Suggestion: Provided information about ongoing offers and helped customers choose the best plans.
- Target Achievement: Achieved monthly sales targets and contributed to team success.
- Record Management: Maintained customer details, sales reports and documentation as per company policy.
