Ramshi Kannur

Assistant Branch Manager with hands-on experience in logistics branch operations, including shipment handling, dispatch coordination, documentation and day-to-day branch administration using ERP systems. Also experienced as an Event Supervisor in catering in Saudi Arabia, leading teams and ensuring smooth service delivery. Multilingual (English, Malayalam, Hindi, Tamil, Telugu, Kannada, Arabic), able to coordinate with drivers, vendors and customers across states.

Seeking an Assistant Branch Manager role at a logistics firm to contribute strong operational, coordination and customer-handling skills.

Assistant Branch Manager - EFF Logistics Pvt. Ltd - Aluva, Ernakulam

(2023-05 - 2026-10)

• Assisted the Branch Manager in overseeing daily branch operations, including dispatch, delivery, and customer service
• Planned and optimized delivery routes across Kerala, covering all 14 districts, to reduce transit time and fuel costs
• Coordinated vehicle allocation and driver schedules to ensure timely pickups and deliveries
• Monitored shipment movement and tracked consignments, resolving delays and escalations quickly
• Supervised drivers, loaders, and warehouse staff, ensuring discipline, safety, and productivity
• Maintained accurate records of bookings, manifests, invoices, and proof of delivery
• Managed customer queries and complaints, ensuring high service quality and client satisfaction
• Coordinated with other branches and hubs for smooth consignment transfer and last-mile delivery
• Monitored branch expenses, fuel usage, and vehicle maintenance to control operating costs
• Prepared daily and monthly reports on deliveries, pending shipments, and branch performance for management

Driver - EFF Logistics Pvt. Ltd - Aluva, Ernakulam

(2021-04 - 2023-05)

• Safely transported goods to customers and distribution points on schedule, following assigned routes and delivery timelines
• Loaded, secured, and unloaded cargo carefully to prevent damage or loss during transit
• Checked delivery documents, invoices, and proof of delivery, and ensured accurate handover to receivers
• Performed daily vehicle inspections (tyres, brakes, lights, fuel, and fluid levels) and reported maintenance issues promptly
• Followed traffic laws and company safety policies, maintaining a clean driving record
• Planned efficient routes to reduce fuel consumption and delivery delays

Event Supervisor - Victoria Event and Chocolates - Saudi Arabia

(2016 - 2018)

• Supervised catering operations at events, coordinating staff, setup and service to meet client expectations
• Managed staff duties and schedules and ensured food service and event standards were maintained

BA - Literature - Maharaja's College, Ernakulam

Higher Secondary / Class XII