Renu N

Operations and administration professional with earlier experience in marketing support and office administration, over a decade of independent freelance work in research, content analysis, translation and quality-focused project delivery, and a completed MBA in Human Resources. Experienced in coordinating with clients and stakeholders, managing multiple assignments, maintaining accurate records, validating information and meeting deadlines. Completed data analytics training using Excel, SQL, Power BI and Tableau.

Interested in HR and people operations, business operations, project coordination, commercial support and process-oriented roles where strong organisation, communication and dependable execution are valued.

Freelancer – Research, Content Analysis & Quality Assurance at Upwork (previously Elance) (2013-07 – Present)

• Manage multiple client assignments independently, clarifying requirements, planning deliverables and meeting agreed deadlines.
• Conduct research and organise information into structured datasets and clear, usable outputs for international clients.
• Perform content analysis, data validation, proofreading and quality checks to maintain accuracy and consistency.
• Communicate with clients to resolve queries, confirm requirements and provide progress updates.
• Maintained a 100% Job Success Score on Upwork and consistently received five-star client feedback.

Clerk at Hindlabs MRI Scan Centre (2010-01 – 2011-01)

• Maintained confidential patient and operational records with attention to accuracy and information integrity.
• Handled billing and routine administrative activities, supporting smooth day-to-day centre operations.
• Coordinated routine follow-ups and helped improve accuracy in patient information capture and billing processes.

Junior Officer at Oriental Marketing Services, S D Pharmacy (2004-05 – 2009-04)

• Supported day-to-day marketing administration and operational coordination, maintaining records and periodic reports.
• Coordinated with field staff and clients and supported medicine order processing and promotional logistics.
• Improved report tracking practices, contributing to more accurate information for operational decisions.
• Supported timely stock availability for promotional activities through follow-up and order coordination.

Data Analytics Intern at RP2 India Pvt Ltd (2026-03 – 2026-07)

• Completed practical training in data analytics using Excel, SQL, Tableau and Power BI.
• Worked on data cleaning, validation, report generation and dashboard development using structured datasets.

MBA in Human Resources – Uttaranchal University (2026)

B.Sc. in Mathematics – SD College, University of Kerala (2001-06 – 2004-03)

Diploma in Software Technology – CMC Limited (2001-04 – 2003-04)