Sagar Kumar Mandal

Result-driven and highly motivated Commerce graduate with proven enterprise experience in field operations, team leadership, and digital process management. Demonstrated track record of optimizing workflow execution, managing service deliverables, and driving cross-functional performance as a Team Leader. Possesses strong foundational expertise in Business Management, operational data analysis, and problem-solving.

Adept at navigating fast-paced environments to streamline backend coordination and deliver scalable operational solutions.

Team Leader at NETAMBIT INFOSOURCE & E-SERVICES PVT. LTD. (2025)

• Operations & Logistics: Spearheaded and managed a high-performing team of field executives, driving daily ground operations to meet weekly customer onboarding and client service deliverables.
• Data Analysis: Analyzed operational metrics and performance data daily to identify bottlenecks, implementing targeted coaching that boosted team efficiency by 15%.
• Corporate Governance: Acted as the primary liaison between on-field operations and senior management, ensuring seamless execution of corporate workflows and strict compliance standards.

Senior Field Executive / Field Executive at PAYTM (One97 Communications Ltd.) (2024 – 2025)

• Service Coordination: Executed relationship management and service deployment strategies across high-density regions, significantly expanding Paytm's digital ecosystem footprint.
• Performance Tracking: Promoted to Senior Field Executive due to consistent over-achievement of operational key performance indicators (KPIs), hardware deployment targets, and client retention rates.
• Market Intelligence: Conducted local research, analyzed field data, and provided critical real-time performance feedback to regional management to refine operational execution.

Bachelor of Commerce (B.Com) – PANJAB UNIVERSITY (LR D.A.V. College, Jagraon) (2026)

Intermediate of Commerce (12th, PSEB) & Matriculation – GOVT. SR. SEC. SCHOOL (Galib Kalan)