Sai Vamsi

Looking for an opportunity to work with an Organization that offers challenging assignments. My objective is to obtain a position that will expand my technical skills & provide better integration of engineering principles into the process.

Desktop Support Engineer at Engage IT Service Private Limited (2024-03 – Present)

• Handle daily technical support activities on desktop support, data network and server management.
• Setup desktop computers and peripherals and test network connections.
• Install and test desktop software applications and internet browsers.
• Test computers to ensure proper functioning of computer systems.
• Train end users on usage of computer hardware and software.
• Install, upgrade and support enterprise applications
• Troubleshooting network connectivity in LAN/WAN environment
• Hands on printer installation and troubleshooting
• Perform general PM for computers, laptops and other devices.
• Maintain IT records, asset management
• Hands on exp in installation and maintenance of Antivirus products
• Troubleshoot and resolve basic issues utilizing company systems, utilities and support processes with assistance and direct oversight from team members
• Install and configure computer hardware operating systems and applications Monitor and maintain computer systems and networks
• Troubleshoot system and network problems, diagnosing and solving hardware or software faults Replace parts as required
• Installation and configuration of windows Troubleshooting of all types of Hardware, Network and software applications Configuring & troubleshooting of desktop/laptop for managing backup and recovery Installation of printer and configuration

BTech – Damisetty Bala Suresh Institute Of Technology (2024)

Diploma – Audisankara college of Engineering & Technology (2021)

10th – Sage Em High School (2018)