Senthamilan S V

To work for an organization where I can apply my technical skills to the complete extent for the development of organization and also my personal career.

Desktop Support Engineer at Ahana systems and Solutions Pvt. Ltd (2023-06 – Present)

• Pc and Laptop Assembling &All Type of Drivers Installation.
• Maintain IT records, asset management
• Perform general PM for computers, laptops and other devices
• Hands on exp in installation and maintenance of Antivirus products
• Install and configure computer hardware operating systems and applications Monitor and maintain computer systems and networks
• Troubleshoot system and network problems, diagnosing and solving hardware or software faults Replace parts as required
• Handling Remote desktop and team viewer.
• Installation Printer Drivers and Troubleshooting.
• User Profiles Backup and Restore.
• Advising on software or hardware upgrades.
• Providing basic training in computer operation and management.
• Completing job reports and ordering supplies.
• Address user issues/tickets/mails regarding hardware, software and basic networking installing applications and computer peripherals OS installation and making systems ready with all basic required software’s.
• Conduct remote troubleshooting.
• Customize desktop applications to meet user needs
• Configure outlook and basic application
• Basic knowledge to diagnose problems
• Guide users with simple, step-by-step instructions

Bachelor in Information Technology – Karpagam College of Engineering, Coimbatore

Higher Secondary – Cheran Matric Higher Secondary School, Karur

SSLC – Cheran Matric Higher Secondary School, Karur