Saloni Lunia
Marketing and Operations
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About
As a passionate and dedicated professional with experience in customer care, marketing, and operations, I am eager to contribute my skills to your dynamic team. I am excited about the opportunity to bring my enthusiasm and innovative ideas to your organisation, ensuring exceptional service while enhancing company's productivity.
Experience
Marketing and Operations - Lifestyle Pitara- Shadygators
(2023-12 - 2024-11)
- Assisted customers by addressing inquiries and resolving issues, enhancing overall satisfaction and loyalty to the brand.
- Managed order processing and fulfilment, ensuring timely delivery and accurate tracking of customer shipments.
- Collaborated with team members to streamline operations, contributing to a more efficient workflow.
Marketing and Operations - R.P Plastics Pvt Ltd.
(2021-04 - 2023-10)
- Conducted market research, identifying new growth opportunities, new products.
- Streamlined operations.
- Developed data-driven marketing strategies, elevating brand awareness.
Marketing Intern - Knick Knack Nook
(2018-05 - 2018-07)
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
Social Media Intern - AMK Information Systems Pvt. Ltd. (Groomefy)
(2017-06 - 2017-08)
- Generated ideas for original content that resonates with target audience.
- Scheduled postings for optimal reach according to best practices guidelines.
- Monitored and participated in online conversation to build brand visibility.
Marketing Intern - The Pioneer Daily Newspaper
(2016-06 - 2016-08)
- Participated in brainstorming sessions with marketing team members to develop ideas for campaigns.
- Generated weekly reports on progress of marketing initiatives.
- Researched competitors' marketing strategies and tactics.
Education
P.G. Diploma - Fashion Business (Marketing and Merchandising) - Pearl Academy (2018 - 2020)
Bachelors - Journalism and Mass Communication - Maharaja Agrasen Institute of Management Studies (2014 - 2017)
XII (Senior Secondary) - Commerce - Crescent Public School
