Sandhya A

Well-qualified Team Leader with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.

Proficient Project

Engineer with 10 months of experience driving over 4 projects to completion and 8 years of experience as People Manager.

Project Engineer - Arizon Digital - Chennai, India

(2025-06)

• Provided solution expertise throughout all phases of the project, ensuring accurate execution of designs and specifications.
• Maintained records for each project and engineering discipline.
• Working in Project boards like Click Up, Jira
• Reduced project timelines with proactive planning and close monitoring of progress.
• Identified technical risks within managed projects.
• Developed detailed project plans to ensure timely completion and deliverables were met.
• Identified risks and implemented mitigation strategies, minimizing potential issues during the project lifecycle.

People Manager - Customer Service - Danfoss Industries Private Limited

(2023-02 - 2024-06)

• Enhanced team productivity by implementing efficient workflow processes and time management strategies.
• Reduced employee turnover rate by addressing concerns promptly and proactively engaging in conflict resolution efforts.
• Managed budget allocations wisely while also seeking cost-saving measures without sacrificing quality or team satisfaction levels.
• Conducted comprehensive performance reviews to identify areas of improvement and provide constructive feedback.

Supervisor- Customer Service - Danfoss Industries Private Limited

(2022-05 - 2023-01)

• Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.

Associate - Customer Service - Danfoss Industries Private Limited

(2016-03 - 2022-01)

• Providing first line support to customer on Sales Cycle (Pre, During and After Sales) queries received through Phone, Email and Web
• Understanding customer requirements, capturing the details, informing right internal stakeholders, follow-up and providing resolution
• Maintaining daily team operations and escalations, PPT presentations and working on daily reports
• Troubleshooting first level issues on Drives to customer over call
• Performing roles of Service coordinator in arranging Service Engineer on site for Drives.

M.E - Applied Electronics - Pallavan college of Engineering, Anna University

Higher Secondary - Kendriya Vidyalaya N.A.L