Sanjeev

Senior professional with 30+ years of diverse experience across operations, administration, human resources, organizational development, team building and production management across hospitality, medical, wellness, diamonds, sports, telecom and textiles. Strong expertise in business start-ups and new projects, with a hands-on record of managing multi-location operations, facilities, vendors, budgets, compliance, Audit, people and process improvement. Technically adaptable, commercially aware and effective in deadline-driven environments.

Strong advocate of paper-minimized and digitally enabled administrative practices, with a focus on reducing unnecessary paperwork, improving document accessibility, streamlining workflows and promoting efficient, cost-conscious business practices.

Admin Head – 10 Branches - Prasad Food Divine - Mumbai

(2023-11 - 2025-10)

• Led administration and operational support across a 10-branch restaurant network, ensuring smooth day-to-day functioning of branches and support services.
• Coordinated branch requirements covering facilities, maintenance/AMCs, security, fleet, procurement and other operational support functions & Audit.
• Worked closely with branch teams and service providers to ensure customer-facing areas and essential support services remained operational, organised and service-ready.
• Managed the complete vendor lifecycle including sourcing, negotiation, purchase orders, documentation, service delivery and follow-up.
• Developed and monitored budgets, tracked operating expenses and implemented cost-saving initiatives and SOPs to improve operational efficiency.
• Coordinated compliance and licensing requirements and liaised with Government Departments and external stakeholders.
• Supported resolution of branch-level administrative and operational issues, ensuring timely follow-up and escalation where required.
• Classified and catalogued legal and property documents; identified properties for rent, negotiated with landlords and coordinated end-to-end property documentation, with expertise in vetting Lease, Leave & License agreements and related legal documentation.

Admin & Operations Manager - Matrix Infrastructures - Navi Mumbai

(2026-04 - 2026-08)

• Managed corporate administration and day-to-day operational requirements, ensuring continuity of workplace and support services.
• Created and implemented SOPs to improve consistency, accountability and timely execution of routine activities.
• Coordinated facilities, vendors, procurement, documentation and workplace support activities.
• Monitored operating expenses and service delivery, identifying opportunities for improved efficiency and cost control.
• Handled operational issues and stakeholder requests, ensuring prompt resolution and escalation where required.

HR & Admin Head - Selective Minerals & Color Inds Pvt Ltd - Mumbai

(2025-11 - 2026-03)

• Managed non-technical operations and administrative support for 2 outstation factories, ensuring smooth coordination between the Mumbai office, factory management, employees and support functions.
• Handled labour relations and employee-related operational matters, addressing workforce issues, grievances and day-to-day employee requirements in coordination with factory management.
• Managed corporate administration, revised SOPs and assigned support functions to improve coordination, accountability and timely execution.
• Coordinated vendors, facilities, procurement, documentation, office services and administrative requirements supporting both corporate and factory operations.
• Supported budgeting, expense monitoring, process improvement and cost-conscious operational decisions.
• Liaised with internal teams, factory personnel, external vendors and other stakeholders to resolve operational issues and ensure timely follow-up.

Head of Administration & Operations - STEMRX Bioscience Solutions Pvt Ltd (Dr. Mahajan Hospital) - Navi Mumbai

(2021-10 - 2023-06)

• Led facility management covering asset maintenance, security, housekeeping, cafeteria, biomedical waste, laundry, fleet management and compliance.
• Managed HR activities including hiring, retention and motivation while leading 11 supervisors.
• Prepared annual/quarterly budgets, monitored expenses, developed cost-effective alternatives and produced MIS reports.
• Managed vendor contracts and liaison with local authorities and external stakeholders.

Head of Administration & Operations - Rejua Energy Center - Mumbai

(2019-06 - 2021-05)

• Managed operations across 2 clinics with a workforce of 50 employees, covering recruitment, training, customer relations, pricing, promotion and operational strategy.
• Handled customer-facing operations and individual customer requirements across the clinics.
• Conceptualised and executed 2 new clinic projects and supported promotional initiatives.
• Implemented a new accounting system and cost-effective alternatives, reducing costs by 10%.
• Introduced customer-service checkpoints and online feedback, reducing customer escalations by 50%.
• Managed liaison with vendors, Government officials and visiting consultants.

Admin & Operations Manager - Aditya Diamonds Pvt Ltd - Mumbai

(2014-01 - 2019-05)

• Managed day-to-day operations and coordinated with senior stakeholders; managed Head Office operations in Singapore when required.
• Streamlined processes and documentation while maintaining secure data backup.
• Managed MIS reporting, inventory control, sales analysis and operational data.
• Coordinated with Government officials, banks and Chartered Accountant; managed logistics and travel planning.
• Managed hiring, office purchases, equipment maintenance, export/purchase documentation and stock-taking.

Sales Head - Sports Life Traders - Andhra Pradesh

(2011-12 - 2013-12)

• Developed vendor incentive plans, analysed market movement, strategised purchases and developed new markets.
• Established sales objectives, forecasts and territories; led hiring of sales managers and allied workforce.
• Developed retail-store branding strategies and organised promotional activities and sponsorships.

Franchise Owner & Manager - MTS - Mumbai

(2009-11 - 2011-08)

• Managed sales targets, customer prospecting, tele-calling, staff motivation and performance initiatives.
• Recruited and managed the sales team and adapted sales programmes to market requirements.

Partner - Sudarshan Textile Corporation - Mumbai

(1990-01 - 2009-12)

• Managed export accounts, supplier selection, client requirements, receivables and organisational payouts.
• Supervised supply-chain systems and order execution.

Bachelor of Commerce - Financial Accounting & Auditing - University of Mumbai (1985-01 - 1990-12)

Diploma - Study of Diamond - Gemological Institute of America (2014-01 - 2014-12)