Saravanakumar It Support

Results-driven System Administrator with hands-on experience managing IT infrastructure for 500+ end users and deploying 300+ systems with zero-error rollout. Skilled in Windows server administration, network troubleshooting, and security management. Proven ability to design automation-driven monitoring solutions using PowerShell, Node.js, and WebSocket technologies that improve uptime, cut manual effort, and speed up incident resolution.

Known for a proactive, detail-oriented approach and strong cross-team collaboration in fast-paced, infrastructure-critical environments.

System Administrator - Rajalakshmi Eduverse - Chennai

(2024-01 - 2025-01)

• Installed, configured, and maintained 300+ desktop and server systems across the organization with minimal downtime.
• Built and deployed 15+ new PCs end-to-end, including OS installation, driver setup, and software provisioning.
• Administered and supported IT infrastructure serving 500+ users, ensuring consistent system availability.
• Strengthened system security posture through access controls, patching, and routine audits.
• Reduced unplanned downtime by implementing proactive monitoring and preventive maintenance schedules.
• Partnered with cross-functional teams to streamline infrastructure workflows and improve operational efficiency.

System Administrator - RPP Infra Projects Limited - Chennai

(2025-01)

• Coordinate IT and system-related operations across departments, ensuring smooth day-to-day infrastructure support.
• Support infrastructure operations, administrative workflows, and end-user technical requests.
• Assist teams with system setup, hardware/software maintenance, and process automation initiatives.
• Lead the design and rollout of an internal AI-automation monitoring platform (see Key Project below).

B.Sc. - Computer Science - A M Jain College (2020-01 - 2023-01)

Higher Secondary - HSC - Dhanalakshmi Srinivasan Hr. Sec. School (2018-01 - 2020-01)