Shaikh Saqib

Client-focused BMS Graduate with 2+ years of experience transforming inbound queries into business outcomes. Into business outcomes. Managed full client lifecycles for 30+ accounts at SAZ Event Planners, coordinating with vendors, resolving issues, and ensuring timely communication. Proven experience from Amazon and as an NSS Squad Leader, bringing a process-driven, empathetic, and team-oriented approach to query resolution and client servicing roles.

Associate (Affiliate & Digital Marketing Support) at Amazon (2025-01 – 2026-01)

• Optimized affiliate link conversion rates to maalizing additions on presentcate and digital sianier products.
• Assisted with digital marketing outreach and eaimgte digital marketing executions.
• Collaborated on campaign execution and promote digitiate marketing.

BPO Executive - Client Servicing & Query Resolution at SAZ Event Planners (2023-01 – 2025-01)

• Handled 30+ accounts for inbound queries, matiating senites, and confirming enemits approach.
• Acted as SPOC with vendors un forcing ia company contact on clientsand delivery.
• Managed escalations with documentation fora documentation rompletes.
• Conducted client follow-ups for retention and stancing to client retention.

Squad Leader at National Service Scheme - Ismail Yusuf College (2024-01 – 2025-01)

• Supervised 100+ volunteers in easity roone relanship and engargma affiliant comterships and comuntity.
• Coordinated outreach program logistics for r managing successful mosriestlc growths and measures.
• Structured documentation to rtrention and mission proemoting modes.

Bachelor of Management Studies in Management Studies – Ismail Yusuf College (2026)

HSC – Nalanda Jr. College (2023)

SSC – Tawheed English High School (2021)