Shibdas Bhattacharjee

Administration and Facilities Manager with over 7 years of experience in administration, PAN India facilities, vendor and contract management, procurement, budgeting, workplace operations, and business continuity. Proven track record of optimizing operations, delivering infrastructure projects, managing compliance, and driving cost-effective facility solutions across multi-site environments.

Office Admin Manager - Unifynd Technologies Pvt. Ltd.

(2023-01)

• Lead administration, facilities, procurement, and workplace operations for the organization's corporate office, acting as the single point of contact between leadership and vendors.
• Manage IT asset inventory and lifecycle, from procurement through decommissioning, keeping deployment records audit-ready at all times.
• Own office infrastructure projects and workspace upgrades end to end, from vendor selection through execution and handover.
• Handle budgeting, expense tracking, employee reimbursements, and compliance documentation, coordinating closely with Finance and HR.
• Negotiate vendor contracts and service agreements across housekeeping, security, pantry, and maintenance, holding vendors to agreed service levels.
• Identify and drive process improvements that cut recurring costs and remove friction from day-to-day office operations.

Manager – Administration - MyButler Facility Management Pvt. Ltd.

(2019-01 - 2022-10)

• Managed Guest house facility operations across PAN India locations, overseeing vendor relationships and procurement for a multi-site portfolio.
• Led maintenance planning and asset management, reducing downtime and keeping service delivery consistent across sites.
• Handled billing operations and compliance processes for all managed sites, with a clean audit track record.
• Rolled out operational improvements that lifted service delivery standards without adding headcount.

CSA Band IV - OnProcess Technology Pvt. Ltd.

(2017-05 - 2019-12)

• Supported telecom backend operations and service delivery, maintaining accuracy and turnaround under volume pressure.
• Recognized as Most Efficient Employee for consistent operational performance.

Customer Service Associate - Xplore-Tech Services Pvt. Ltd.

(2010-04 - 2016-12)

• Handled customer operations, order processing, and service management across a high-volume support environment.
• Received the Best Agent Award twice for sustained performance excellence.

Office Assistant - Ashika Stock Broking Ltd.

(2007-05 - 2010-03)

• Managed office administration, documentation, and customer coordination for daily branch operations.

B.A. (Hons.) - University of Calcutta (2007)

Higher Secondary - W.B.C.H.S.E. (2004)

Secondary - W.B.B.S.E. (2002)