Shivshankar

A Healthcare CEO with over 20 years of experience driving excellence in multi-specialty hospital systems. Expert in organizational restructuring, infrastructure scaling, and fiscal stewardship. Proven track record in navigating complex regulatory landscapes (NABH/JCI) and building resilient institutional cultures. Specialized in balancing clinical quality with robust financial performance to ensure long-term stakeholder value.

Operation Head (CEO) - CHANDULAL CHANDRAKAR MEMORIAL HOSPITAL (CM HOSPITAL) - India

(2021-01)

• Strategic Growth: Architected the long-term roadmap for the hospital, aligning clinical objectives with sustainable fiscal growth.
• Market Leadership: Executed a comprehensive brand-repositioning strategy that significantly increased regional market share.
• Financial Optimization: Streamlined the billing-to-collection cycle, resulting in enhanced liquidity and improved ROI on diagnostic assets.
• Governance: Manage high-level relationships with government bodies and state health authorities to facilitate large-scale healthcare initiatives.

Opration Head (CEO) - HITEK HOSPITAL - Bhilai CG India

(2019-01 - 2021-12)

• Institutional Turnaround: Restructured administrative and clinical workflows to eliminate operational bottlenecks, significantly increasing patient throughput.
• Crisis Management: Directed the hospital's response to the COVID-19 pandemic, ensuring 100% operational continuity and resource security during peak demand.
• Payer Relations: Expanded the corporate portfolio by negotiating high-value empanelment with major PSUs and global insurance providers.

Chief Operating Officer (COO) / Operations Head - CHANDULAL CHANDRAKAR MEMORIAL HOSPITAL (CM HOSPITAL) - India

(2009-01 - 2019-12)

• Infrastructure Scaling: Led the project lifecycle for physical expansion, successfully transforming the facility into a 300+ bed multi-specialty regional hub.
• Digital Transformation: Spearheaded the integration of a full-scale ERP & HMS ecosystem, digitizing the patient lifecycle and financial reporting.
• Quality Benchmarking: Established rigorous internal audit systems, leading the institution to national accreditation readiness and superior safety metrics.
• Cost Containment: Centralized procurement and supply chain management, reducing annual operational expenditure by 15%.

Head of Hospital Operations - MISSION HOSPITAL - Tilda CG India

(2006-01 - 2009-12)

• Operational Integration: Unified disparate clinical and non-clinical departments under a cohesive performance-based reporting structure.
• Service Excellence: Reduced patient grievances by 40% through the implementation of real-time feedback and resolution systems.

Management Trainee - NUTAN ISPAT - Raipur CG India

(2003-01 - 2006-12)

• Operational Foundations: Developed core competencies in industrial supply chain, workforce optimization, and administrative auditing.

MBA - Management Organization - Kharkiv Pedagogics Academy (2001-01)