Shruti Nikhil

A dedicated professional with international experience in client servicing, customer support, and digital content management. Skilled in website handling, social media management, and creative design. Strong communication skills with the ability to manage client relationships and deliver quality outcomes.

Health Care Assistant at Orchard House Nursing Home (2024-11 – 2025-02)

• Delivered high-quality care and maintained communication with residents and families
• Worked effectively in a fast-paced team environment

Night Receptionist at The Connaught Hotel (2023-11 – 2024-05)

• Managed guest check-ins, bookings, and front desk operations
• Resolved customer concerns and ensured high satisfaction

Program Coordinator / Creative Support at Freedom From Cancer Relief & Research Foundation (2017-01 – 2020-12)

• Managed and updated the organisation's website
• Handled social media platforms (content creation, posting, engagement)
• Designed promotional materials and supported digital campaigns
• Assisted in organizing events and coordinating with stakeholders

Customer Service Representative at Conneqt Business Solutions (2017-06 – 2018-01)

• Handled customer queries and provided effective solutions
• Maintained service quality and customer satisfaction

Diploma in Digital Visual Media (Animation & VFX)