Shubham Kalyankar

Experienced in corporate event planning, sales operations, and business development, with a focus on driving business growth and brand visibility.

Sales & Operations Manager at Pincode Innovations Pvt.Ltd. (2025-03 – 2026-09)

Experienced in corporate event planning, sales operations, and business development, with a focus on driving business growth and brand visibility.

• Coordinated cross-functional teams, vendors, and event logistics to deliver events efficiently and within agreed timelines.
• Managed client relationships and customer engagement to support sales growth and long-term business partnerships.
• Planned and executed event marketing campaigns and promotional activities to strengthen brand awareness and customer acquisition.
• Supported sales planning and operational improvements to streamline workflows and improve team efficiency.
• Technologies / Skills Used: CRM Software, Inventory & Order Management Systems, Microsoft Excel

Senior Operations Associate at TeamLease Edtech Pvt.Ltd. (2023-02 – 2025-02)

• Cooperated with project partners to develop system analysis and new system design based on client specifications.
• Collaborated with business and IT groups to establish short-term and long-term goals.
• Resolved customer queries and problems using effective communication and providing step-by-step solutions.
• Technologies / Skills Used: Microsoft Office, CRM Software, ERP Software, Google Sheets

Database & Operations & Marketing Executive at Koelnmesse India (2021-07 – 2022-11)

• Managing and facilitating logistics to ensure the events run smoothly from conception to realization from transport, entertainment, and catering.
• Took messages from clients and relayed them to relevant staff promptly.
• Researched issues and compiled reports, presentations, and summaries from data.
• Plan event from start to finish according to requirements, target audience, and objectives.
• Technologies / Skills Used: SQL & Database Management, Operations Management, Data Analysis & Reporting, Google Sheets

Customer Service Executive at Spocto Solutions Pvt Ltd (2020-01 – 2021-02)

• Manage large amounts of incoming phone calls and generate sales leads.
• Identify and assess customers’ needs to achieve satisfaction.
• Build sustainable relationships and trust with customer accounts through open and interactive communication.
• Technologies / Skills Used: Customer Relationship Management, Email & Chat Support, Customer Escalation Handling, Communication & Problem-Solving

International Sales Executive at Global E Tele Services Pvt Ltd (2019-08 – 2020-01)

• Selling the products and services to the clients of the company and convincing them about their usability and advantages.
• Searching for opportunities that enhance the sales and benefit the clients.
• Making the clients understand about the various products and services by explaining to them about the same in their language.
• Providing outstanding and special services to the international clients
• Technologies / Skills Used: International Sales & Business Development, Lead Generation & Prospecting, Sales Reporting & Data Analysis, Negotiation & Closing Deals, Client Relationship Management

HSC – Kirti M. Doongursee College (2013 – 2014)