Slok Awasthi

Detail-oriented Healthcare Operations Analyst with experience in Insurance Verification (IV) and Revenue Cycle Management (RCM). Experienced in verifying patient eligibility, benefits, deductibles, copay, coinsurance, out-of-pocket costs, and prior authorization requirements to reduce claim denials. Strong communication, analytical, and documentation skills with a focus on quality and productivity.

Analyst at R1 RCM (2024-07 – Present)

• Verify patient insurance eligibility and benefits before medical services.
• Review deductibles, copay, coinsurance and out-of-pocket maximums.
• Validate primary and secondary insurance coverage.
• Determine prior authorization and referral requirements.
• Perform real-time eligibility verification for emergency department cases.
• Coordinate with insurance payers and internal teams to prevent claim denials.
• Maintain documentation while meeting quality and productivity targets.

Customer Support Executive at Vivo Mobiles India Pvt. Ltd. (2022-01 – 2022-09)

• Resolved customer queries through multiple channels.
• Achieved KPI and TAT targets while maintaining customer satisfaction.

B.Sc. – Kanpur University

Intermediate in PCM – U.P. Board