Sruti Satish

Results-driven Client Servicing and Business Development professional with 5.5 years of experience in managing client relationships, operations, and marketing communications. Skilled in balancing strategic thinking with hands-on execution. Adept at cross-functional collaboration, project delivery, and building long-term client partnerships that enhance brand presence and business growth.

CLIENT SERVICING MANAGER - MEC Pvt. Ltd. - Bangalore

(2018-01 - 2021-12)

• Served as the primary point of contact between the client, creative team, production team, and finance team for handling operations.
• Regularly interacted with clients through telephone calls, email communications, and face-to-face meetings.
• Trained and provided overall guidance to client service employees.
• Created a positive onboarding experience for new clients.
• Ensured accurate entry of terms of sale into the client database to prevent avoidable billing issues.

CLIENT SERVICING EXECUTIVE - Euklid Brand Solutions Pvt. Ltd. - Bangalore

(2016-01 - 2018-12)

• Acted as the main point of contact for clients, ensuring timely service delivery and support.
• Devised and implemented business development strategies through networking and marketing initiatives.
• Maintained accurate client records and organized meeting schedules.
• Strengthened client relationships through personalized service and regular engagement.
• Collaborated with teams to enhance customer satisfaction and support efficiency.

TECHNICAL ANALYST - Umaac Avionics Pvt. Ltd. - Bangalore

(2015-01 - 2016-12)

• Defined acceptance criteria and coordinated product testing and issue resolution.
• Supported end-users by troubleshooting and resolving data issues.
• Worked with leadership teams to streamline processes and improve operations.

Bachelor of Engineering (B.E.) - Aeronautical Engineering - Anna University (2011-01 - 2015-12)