Suhail N

MBA graduate specialising in Logistics & Supply Chain Management with hands-on experience in ground coordination, pick-up & delivery operations, and freight forwarding. Skilled in ramp & sort operations, courier and dispatch coordination, and domestic/international shipment handling. Strong in accuracy, attention to detail, planning, and team collaboration in station and hub environments.

Ground Coordinator - Delhivery Pvt. Ltd. - Trivandrum, Kerala

(2026-06)

• Execute ground operations including pick-up & delivery coordination for domestic and international shipments
• Oversee ramp and sort operations ensuring accurate sorting, scanning, and timely despatch of packages
• Coordinate courier assignments and manage dispatch schedules to meet operational SLAs
• Monitor shipment tracking systems to provide real-time updates and resolve delays proactively
• Ensure compliance with safety standards and company SOPs during all ground operations activities
• Liaise with customer service teams to address delivery exceptions and improve first-attempt delivery rates
• Maintain accurate documentation for domestic pick-up, delivery, and hub operations

Logistics & Operations Intern - Sevenseas Global Express Pvt. Ltd. - Chennai, Tamil Nadu

(2026-01 - 2026-02)

• Coordinated air and ocean freight shipments end-to-end from booking to final delivery
• Prepared and verified export/import documentation: bills of lading, shipping invoices, and packing lists
• Supported customs clearance coordination ensuring full regulatory compliance
• Monitored shipment status and communicated timely updates to clients, resolving delays effectively
• Collaborated with vendors and internal teams to streamline freight forwarding workflows
• Gained exposure to ocean freight pricing negotiations and procurement coordination

MBA - HR Management & Logistics Supply Chain - Noorul Islam University (2024-01 - 2026-12)

Bachelor of Commerce - University of Kerala (2024-12)