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Sumit Acharya

Sumit Acharya

Customer Service Executive | Operations Support

Talent
Kolkata, KolkataMember since February 9, 2026
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About

I am a motivated and reliable professional with experience in customer support and operations. I have worked in roles where handling customer queries, coordinating with teams, and ensuring smooth daily operations were key responsibilities. I am comfortable working with chat, email, and basic support tools, and I always focus on providing a positive customer experience.

I am detail-oriented, quick to learn, and able to work well in fast-paced environments. I take responsibility for my work and believe in clear communication, problem-solving, and continuous improvement. I am looking for an opportunity where I can grow my skills, contribute to the team, and add value to the organization.

Experience

I have experience in customer support and operations, where I handled customer queries, coordinated with internal teams, and ensured smooth day-to-day operations. I have worked with chat and email support, maintained accurate records, and focused on delivering a positive customer experience. I am comfortable working in fast-paced environments, following processes, and meeting service standards. My experience has helped me develop strong communication, problem-solving, and organizational skills.

Education

I have completed my formal education, which provided me with a strong foundation in communication, basic computer skills, and organizational abilities. My education has supported my ability to learn new tools quickly, follow structured processes, and work effectively in professional environments.

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