Suresh Kumar

Looking for a challenging and responsible role in a esteemed organization where my skill, knowledge and experience can be enhanced and utilized effectively. 15 years' Experience in Insurance Broking Operation. Highly organized and dedicated with positive attitude. Attracted to pursue all new and smart logics.

Head of Operations - M/s. CareBharat Insurance Brokers Private Limited

(2024-09)

IRDAI Licensed Insurance Broking Company. Reporting to CEO.

• Coordinating the entire Insurance Operational activities of the Company
• Coordinating with Team – Operations, Accounts, Back-office staff
• Tie-Up with Insurance Companies: Tie-up, negotiation and entire co-ordination with Insurance Companies and Business Partners
• IRDAI Regulations: Preparation and filling of IRDAI Quarterly, Half yearly and Annual returns in compliance with IRDAI Regulations
• Revenue Reconciliation: Reconciliation of Brokerage Revenue and follow-up with Insurance Companies

Insurance Operations Head - M/s. Manappuram Insurance Brokers Ltd. - Valappad, Thrissur

(2013-01 - 2024-09)

Head Office. Reporting to CEO.

• Coordinating the entire Insurance Operational Activities of the Company
• Coordinating with Team: Coordinating with Operation Team placed in different locations of India from Head Office
• Incentive Payouts: Brokerage reconciliation and payout of Incentive to Direct Sales Team, POSP and Branch employees
• Coordination with Insurance Companies: Coordinating and maintaining good relationship with both Life Insurance and General Insurance Companies
• Preparation of MIS: Preparation of Business MIS for Board Meetings, Monthly sales meeting, monitoring and analyze Business and ensure the sales team achieving the monthly targets
• R & R: Designing contests for Sales Team and coordinating the entire rewards and recognition of the company with Insurance Companies including Foreign and Domestic Trips
• Coordination with Branches: Coordination with PAN India branches and ensure back end support to sales team
• Framing time to time SOP for better process control and ensure smooth functioning of department

MIS Coordinator cum Admin Executive - M/s. Best Sellers (Cochin) Private Ltd. - Cochin

(2012-02 - 2012-12)

Distributors of Kitchen equipment of FRANKE FABER, SLEEK, INOX etc. Reporting to Business Head.

• Handling entire MIS & Sales Coordination of the Company for Kerala
• Daily Reports: Collecting and maintaining daily field reports from Sales Team to monitor their field activities and sales conversion ratio
• Sales Support: Providing various MIS reports pertaining to sales performance of the company on various products to Sales Team and help them in achieving their monthly target
• Contests to Dealers: Monitoring and tracking various contest announced to Dealers and ensure that help them to achieve same within the time
• Monthly Targets and meeting: Planning and fixing of monthly target on various products to Sales team and present MIS to management Sales Team
• R & R: Coordinating the entire Rewards and Recognition programs of the company with Dealers and Sales Team from Supplier end

MIS Executive - Bajaj Allianz Life Insurance Company Ltd. - Kochi

(2009-11 - 2012-02)

Business Procurement Channel. Reporting to Zonal Head.

• Coordinated the entire Operational activities of Bajaj Allianz Life Insurance with Channel Partner SKS Microfinance for their 48 branches in Kerala & Tamilnad Region
• Member Data Base: Maintaining and servicing one lakh member database of SKS who have been enrolled in our Master policy
• Policy Freelook: collecting freelook data from branches and reporting to Head Office and update status
• Policy Surrender: Documentation, reporting Surrender cases to Head office and get approval for such cases and follow-up with branches for immediate settlement to members
• Member Death Claim: Documentation, follow-up of member death claim reported from Branches and provide approval to release the claim on behalf of Bajaj Allianz
• MIS & Reporting: Preparation of various MIS reports like Sales Tracker, Death Claim Tracker, claim payout Tracker, Surrender Tracker, Freelook tracker, Arear Tracker and reporting to HO on daily, weekly and monthly basis
• Member Service: Giving advice and finding solutions on various member service issued reporting from branches
• Coordination with Branches: Coordination with PAN India branches and ensure back end support to sales team
• Framing time to time SOP for better process control and ensure smooth functioning of department

Regional Coordinator – Sales Admin, Kerala - Bajaj Allianz Life Insurance Company Ltd. - Kochi

(2007-10 - 2009-10)

Agency Channel. Reporting to Regional Manager.

• Agency Management: Agent Code Creation, Coordination of Training Programs, Coordination of R & R for Branch Managers, Sales Managers and Consultants, Termination and Reinstatement of Agency Code
• Managed entire activities of customer application acceptance to policy issuance
• HR Coordination: Maintaining data base of Manpower in the sales vertical, consultants etc.. at Regional Level, follow-up with HR department for processing of APL of new recruitments and ensuring the joining formalities have been completed on time. complete exit formalities of resigned employees
• MIS & Sales Support: Providing MIS reports pertaining to sales team performance in the region to Regional Manager & Zonal Office. Collect and maintain various data for sales support and report to Regional Manager
• Internal Customer Service: Address and resolve various compliant and enquiries from branches regarding new licensing, license renewal, code creation, commission related issues etc

Accountant - M/s. Central Pictures Group - Kottayam

(2002-04 - 2007-10)

Engaged in entertainment business.

• Handled entire payout to Artists, receipting of revenue from TV Channels for Tele-Serials
• Payout to Interest to unsecured loans
• Preparation and filing of TDS returns, Service Tax Returns

Accounts Trainee - M/s. M S Jayaprakash & Co. Chartered Accountants - Kochi

(1999-10 - 2002-04)

• Auditing, Vouching and Accounts finalization

Asst. Export Executive - M/s. C J Exporters - Mumbai

(1996-02 - 1997-05)

• Export documentation and liaison work with various Foreign Trade Agencies like Director General of Foreign Trade, Export Promotion Councils and RBI

Post Graduate Diploma in Business Administration - Business Administration - SYMBIOSIS CENTRE FOR DISTANCE LEARNING (2023)

MBA - Finance - Bhartiyar University (2021)

B.Com - Commerce - M G University (1993)

Pre-Degree - M G University (1990)

S S LC - Kerala Board (1988)