Surya Kumar
Lead Sales Recruiter | Client Relationship Manager | Software Developer
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About
Mechanical engineering graduate and JSPider-certified Java/SQL/J2EE/HTML/CSS professional with hands-on experience across software development, customer relationship management, and US-focused recruiting. Currently serving as Lead Sales Recruiter at VyomVision Solutions, directing full-cycle recruitment, ATS resume optimization, client enrollment, and US job placement. Architected and deployed an AI-integrated resume builder web application generating ATS-compliant resumes in under two minutes.
Seeking US opportunities in Java development, technical recruiting, sales recruiting, client relationship management, or IT/engineering support.
Experience
Lead Sales Recruiter / Resume Builder at VyomVision Solutions (2024-09 – Present)
- Lead US sales recruiting and full-cycle recruitment workflows for client companies across diverse industry domains.
- Build and rewrite resumes for clients targeting US roles, optimizing formatting, job description alignment, and ATS keyword relevance.
- Provide end-to-end resume support and job placement advisory to candidates seeking US employment, addressing work authorization status, relocation parameters, and interview preparation.
- Enroll clients with corporate partners and staffing vendors for US job placements, managing submissions, interview coordination, rate negotiation, and onboarding.
- Source qualified candidates through LinkedIn, specialized job boards, industry referrals, and internal ATS databases.
- Maintain recruitment pipeline data and metrics within CRM/ATS, delivering regular talent acquisition reporting.
- Achieved [10+ submissions per week / 5+ placements per quarter].
Customer Relationship Manager at Tata Motors (2022-10 – 2024-09)
- Supervised customer relationship lifecycles, service inquiries, and escalation resolution to maximize satisfaction.
- Coordinated between service and sales divisions to optimize turnaround times and drive operational improvements.
- Maintained accurate customer interaction logs, conducting structured follow-up programs for client retention.
- Handled 30+ customers daily, ensuring timely resolution and consistent service quality.
- Analyzed customer feedback and service data to identify recurring pain points, recommending process changes that reduced complaint recurrence by 18% and improved overall service quality scores by 12%.
- Collaborated with the sales team to identify upsell and cross-sell opportunities during service interactions, contributing to 15% incremental revenue growth and stronger customer lifetime value
Junior Software Developer at Atlas Pvt. Ltd. (2017-05 – 2018-02)
- Developed and maintained responsive web applications utilizing Java, J2EE, SQL, HTML, and CSS.
- Formulated optimized SQL queries and stored procedures, assisting senior engineers with relational database schema design.
- Debugged codebase, isolated defects, and supported functional testing and deployment cycles.
- Collaborated actively with cross-functional development teams and documented software implementation standards.
Education
B.E. in Mechanical Engineering – Jawaharlal Nehru National College of Engineering (2016)
Pre-University Course (PUC) – National Institute of Open Schooling (NIOS) (2012)
Secondary School Leaving Certificate (SSLC) – DAV Public School (2009)

