Swathi S

A seasoned management graduate with c.16 year's hands-on experience across diverse managerial and corporate functions. In-depth general management & leadership experience gained through roles of progressively expanding responsibilities. Working and hands-on knowledge across multiple corporate functions viz., office administration, general management, production & operations, Logistics, Accounts, Finance & Treasury.

Great understanding of the Organizational strategy, alignment of deliverables to the Organization's strategy & short-term and long-term goals. Team leadership, HR & People Management. Excellent inter-personal, analytical and coordination skills.

Close working relationship with the key internal & external stakeholders - Clients, Government departments, Vendors & third-party service providers, Banks. Trusted trouble-shooter with quick analytical thinking skills and ability to action.

AGM- HR & Admin - Everblue Seafoods Pvt Ltd - Visakhapatnam

(2013-12)

Started as Admin Manager in 2013 and promoted 2 times to become AGM.

• Act as the interface with Promoter owners and heads of department, implement HR policies & procedures, and ensure a harmonious working environment.
• Development and maintaining MIS reports and other operations which involves processing daily operations like attendance, monitoring leave records and permission slips.
• Facilitate periodic meetings with various departments and ensure they are aligned to Organizational goals.
• Maintain the HR function including headcount planning, employee relations, payroll data and other operation reports and statutory compliance like EPF, ESI, PT & TDS.
• Counseling and facilitate Mentoring for the employees in critical functions.
• Scheduling and conducting the different training programs to the employees to increase the productivity and performance.
• Advising management on grievances and appeals, adverse actions, employee discipline and related matters. Providing prompt resolution of employee grievances to maintain cordial employee relations.
• Conducting Performance Appraisals and reviews, monitoring employee productivity and performances.
• Handling Labour relations, complaints, and disciplinary measures according to the Company's rules and regulations and the Labour Laws.
• End to end management of the company's export sales from client negotiation, documentation, shipping to the realization, Fx negotiation and banking interface.
• Liaise with all Govt. departments, vendors.
• Liaise with Banks and arrange the Credit Facilities, manage the accounts, negotiate fees, charges and Fx.

Admin Manager - SMSEA Corporation - Visakhapatnam

(2011-08 - 2013-06)

• Day to day administration and HR activities of the firm.
• MIS, Record keeping & daily reports to the management.
• Financial, cost accounting and Export documentation.
• Taking care of Complete staff database, Payroll processing with regards to labor laws, monitoring ESI, PF,HRA,PT calculations, Remittances, Fillings, etc.

Customer Care Executive - IBM Daksh - Visakhapatnam

(2008-01 - 2010-02)

• Tele call executive for Inbound processes and customer queries resolution;
• Providing customer satisfaction by one call resolution especially for GPRS services.
• Handled calls with low wrap time and maintaining 100 % quality in calls.

Faculty - Bhashyam Public School - Visakhapatnam

(2004-03 - 2007-10)

• Taught Biology to the High School Students from Grades 8-10th;
• Day to day teaching, class management and arrange for extra-curricular learning for students
• Marketing and promotional activities of the Organization.

MBA - HR and Marketing - Andhra University, Visakhapatnam

B.Ed - Andhra University, Visakhapatnam

B.Sc - BZC - Andhra University, Visakhapatnam

Intermediate - AP State Board of Intermediate Education

Tenth Grade - AP State Board for Secondary School Certificate