BUSINESS ANALYST AND TRANSFORMATION
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In my current role as Operations Manager at Link Hospital, I oversee hospital administration, ensure NABH compliance, and drive patient-centric service delivery. I’ve led operational readiness for new units, managed logistics, and executed process improvements using Power BI and Excel-based analytics. This has led to more streamlined workflows and improved patient satisfaction metrics.
During my tenure as Unit Lead – Digital Adoption at Narayana Health, I led EMR implementation across departments, delivering targeted training to clinical and non-clinical teams. This initiative not only improved clinical documentation and compliance but also contributed to better revenue cycle management across OPD, pharmacy, and diagnostics—directly aligning with your expectations for revenue optimization and conversion tracking.
My experience with IQVIA, both in the UAE MOHAP project and the Swachh Bharat Mission, refined my skills in remote operations, quality audits, and regulatory reporting. I conducted training, validated health data, and ensured compliance through data-driven monitoring—skills that support statutory compliance and high-quality reporting in multi-center environments.
Earlier, I supported healthcare and wellness operations across multiple facilities including Bhatia Hospital and Sudha Hospital. In these roles, I led business analysis, strategic planning, and facility administration, laying a strong foundation in end-to-end healthcare operations and vendor management.
In my current role as Operations Manager at Link Hospital, I oversee hospital administration, ensure NABH compliance, and drive patient-centric service delivery. I’ve led operational readiness for new units, managed logistics, and executed process improvements using Power BI and Excel-based analytics. This has led to more streamlined workflows and improved patient satisfaction metrics.
During my tenure as Unit Lead – Digital Adoption at Narayana Health, I led EMR implementation across departments, delivering targeted training to clinical and non-clinical teams. This initiative not only improved clinical documentation and compliance but also contributed to better revenue cycle management across OPD, pharmacy, and diagnostics—directly aligning with your expectations for revenue optimization and conversion tracking.
My experience with IQVIA, both in the UAE MOHAP project and the Swachh Bharat Mission, refined my skills in remote operations, quality audits, and regulatory reporting. I conducted training, validated health data, and ensured compliance through data-driven monitoring—skills that support statutory compliance and high-quality reporting in multi-center environments.
Earlier, I supported healthcare and wellness operations across multiple facilities including Bhatia Hospital and Sudha Hospital. In these roles, I led business analysis, strategic planning, and facility administration, laying a strong foundation in end-to-end healthcare operations and vendor management.
MBA and certification in Business Analysis
