Tania David

Single Parent working for DXC technology as service delivery co Ordinator for incident and service request 15 plus years of experience hobbies travelling driving and cooking

Dynamic and seasoned IT professional with over 14 years of experience, seeking a challenging position in a forward-thinking organization. Aiming to leverage my extensive background in service operations management and service delivery to drive innovation and efficiency in IT.

Extensive IT Service Management

Experience: Bringing over 14 years of rich and diversified experience in the IT industry, specializing in

Service Operations Management and Service Delivery. Successful

[Job Title] insightful in methods for improving organisational efficiency,

resource utilisation and satisfaction scores. Ready to break down processes at every level and optimise approaches for short-term gains and long-term success.

Creative problem-solver with fortitude and adaptability for challenging projects. Solution-

focused professional employs analytical mindset to evaluate and improve current systems. Proven success lowering costs and boosting efficiency. Detail-oriented while maintaining understanding of big picture.

BA - BEd

Itil V 4 certified