Vaibhav Tyagi

Operations and business development leader with 10+ years of experience across healthcare, diagnostics, and hospital administration. Track record of taking on multi-location responsibility and earning fast promotion through strong execution — moved from Centre Manager to Zonal Manager in under six months. Skilled at building operational discipline, leading field teams, managing Public-Private Partnership (PPP) projects with government and institutional partners, and driving growth through marketing and stakeholder coordination.

Comfortable operating at both the ground level and the strategic level, with experience spanning general management, PPP project management, marketing leadership, and frontline sales.

Zonal Manager – Operations & Marketing - Manipal HealthMap Diagnostics Pvt. Ltd. - Haryana

(2022-08)

• Oversee end-to-end operations and marketing across 12 diagnostic centres, taking full ownership of performance in the zone.
• Manage Public-Private Partnership (PPP) diagnostic centre projects, coordinating with government health authorities and hospital administrations on onboarding, compliance, and service delivery.
• Lead manpower planning, workflow design, quality control, TAT management, and regulatory compliance across all centres.
• Design and execute zonal marketing strategies to build referral networks and drive consistent revenue growth.
• Explore Hospital Lab Management (HLM) partnership models with hospitals as part of the company's growth pipeline, assessing feasibility and building early-stage relationships with prospective hospital partners.
• Coordinate closely with radiologists, lab technicians, vendors, and senior management to keep service delivery smooth and consistent.
• Promoted from Centre Manager to Zonal Manager within six months in recognition of strong operational results.

Centre Manager – Rohtak - Manipal HealthMap Diagnostics Pvt. Ltd. - Rohtak

(2022-08 - 2023-02)

• Managed day-to-day centre operations, staff performance, and customer service standards.
• Delivered measurable improvements in centre performance that led to rapid promotion to Zonal Manager.

General Manager - The Joint Hospital - Sonipat

(2019-04 - 2022-01)

• Directed overall hospital operations, including administration, staffing, and coordination across departments.
• Liaised with institutional and government stakeholders on partnership and empanelment matters affecting hospital operations.
• Worked with clinical and non-clinical teams to maintain service quality and operational efficiency through a demanding period for healthcare providers.

Marketing Manager - Charak Heart Foundation

(2018-03 - 2019-03)

• Built and executed marketing plans to grow patient referrals and strengthen the organization's presence in the local healthcare market.
• Managed relationships with referring doctors and partner institutions to support steady patient inflow.

Medical Representative - Zydus CND (Cadila Healthcare Pvt. Ltd.)

(2013-12 - 2018-10)

• Promoted pharmaceutical products to doctors and healthcare institutions, building long-term professional relationships.
• Consistently met territory sales targets while developing a strong foundation in healthcare industry dynamics and field sales.

Bachelor of Pharmacy - Pharmacy - Hindu College, PGI Rohtak (2013)

XII - Bright Scholar Senior Secondary School (2009)

X - Little Angels Secondary School (2007)