Vansh Bhatnagar

Customer-focused professional with hands-on experience resolving business and process queries, meeting defined quality standards, and consistently delivering within SLA timelines. Skilled in problem-solving, cross-team collaboration, and process improvement, with a background in MIS reporting, data validation, and dashboard automation using Excel, SQL, and Power BI. Comfortable working independently, self-improving through training and skill re-verification, and contributing to team-wide performance and CSAT goals.

MIS Executive at SPS Labs (2026-02 – Present)

• Worked independently with sales and operations stakeholders to resolve reporting queries and data discrepancies, ensuring issues were closed accurately and on time.
• Maintained defined quality standards across daily, weekly, and monthly MIS reports by validating and cleaning data before distribution, reducing rework and errors.
• Consistently met reporting deadlines and turnaround expectations, supporting timely, SLA-aligned decision-making for sales and business performance.
• Collaborated within a cross-functional team to analyze lead conversion and performance metrics, contributing to shared team goals and process improvement initiatives.
• Developed interactive Excel and Power BI dashboards to track KPIs and flag anomalies, improving visibility into quality and performance trends.
• Automated repetitive reporting tasks using Python and Excel, improving process efficiency and consistency.

Bachelor of Computer Science in Computer Science – Galgotias University (2023 – 2026)

Diploma – Government Polytechnic College (2020 – 2023)

Schooling – DDPS (2007 – 2020)