Vipin Kumar
Sales, Business Development & Customer Relationship
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About
Results-oriented sales and collections professional with experience in customer handling, collections, recovery, auction support, business development and team supervision. Experienced in customer follow-up, payment recovery, account handling, lead generation, sales execution and maintaining professional client relationships. Strong communication, negotiation, field coordination and target-oriented approach.
Experience
Senior Sales Executive at CarTrade Exchange Pvt. Ltd. (Shriram Group of Companies) (2024-06 – Present)
Managed B2B car sales by generating leads, meeting corporate clients, and converting business opportunities.
- Conducted field visits to acquire new corporate customers and expand the B2B sales network.
- Built and maintained strong relationships with corporate clients, dealers, and key decision-makers.
- Presented car models, features, pricing, and commercial offers to potential business customers.
- Understood client requirements and recommended suitable vehicles based on their business needs.
- Prepared quotations, negotiated deals, and followed up with clients for timely order closure.
- Coordinated with internal teams to ensure smooth vehicle booking, documentation, and delivery processes.
- Achieved assigned sales targets through regular client meetings, prospecting, and effective field sales activities.
- Maintained a strong sales pipeline by tracking leads, follow-ups, customer requirements, and deal status.
- Conducted market research and competitor analysis to identify new B2B sales opportunities and support business growth.
Sr. Sales Executive at Nexxen Solution Private Limited (2023-06 – 2024-04)
- Generated and followed up on leads through cold calling, networking and direct customer interaction.
- Identified customer requirements and presented suitable products/services to prospective customers.
- Managed the complete sales follow-up cycle from lead generation to customer conversion.
- Built and maintained strong customer relationships to support repeat business and customer retention.
- Conducted market research to identify new business opportunities and potential customer segments.
- Maintained sales performance records and worked toward assigned business and sales targets.
Sales / Relationship Experience at BharatPe (2022-06 – 2023-04)
Handled customer-facing sales and relationship activities with focus on customer acquisition, service and maintaining customer relationships. Supported sales follow-up and customer requirements.
Supervisor at KG Exports (2018-07 – 2022-06)
- Directed and supervised a team of 15 employees in daily operations.
- Developed and implemented operational policies and procedures to improve workflow efficiency and accuracy.
- Maintained employee performance, attendance, leave and disciplinary records.
- Recruited, trained, mentored, coached and evaluated staff as required.
- Coordinated daily work allocation and monitored team performance.
Education
B.A. Vocational – IGNOU University (2019)
10+2 – Govt. Senior Secondary School (2016)
Matriculation – T.R. Gupta Memorial Public School (2014)
Computer Diploma (D.D.E.O) – Micro World Academy (2018)