Vishwanath D

Cloud Operations and Platform Engineering professional with 13+ years of experience designing, implementing, and supporting scalable infrastructure across AWS, Google Cloud Platform (GCP), Microsoft Azure, Kubernetes, Amazon EKS, and on-premises environments. Proven track record in Infrastructure as Code (Terraform), CI/CD automation (GitLab CI/CD), containerized workloads, observability, and platform reliability, supporting 100+ server environments and multiple production Kubernetes clusters. Skilled in integrating security, monitoring, and disaster recovery best practices — including IAM, certificate management, and AWS Fault Injection Service (FIS) resilience testing — into enterprise infrastructure.

Experienced with ServiceNow for incident, change, and service management, and in advocating platform improvements through close collaboration with enterprise architects, development teams, and infrastructure teams.

Certified Google Professional Cloud

Architect, Certified Kubernetes Administrator (CKA), and HashiCorp Certified Terraform Associate.

Lead Cloud Applications Consultant - OPENTEXT

(2019-06)

• Designed and maintained platform infrastructure and observability tooling across AWS, GCP, and on-premises environments, supporting 100+ Linux/Windows servers and multiple production Kubernetes (Amazon EKS) clusters to sustain enterprise-grade availability and reliability.
• Implemented Infrastructure as Code (Terraform) and CI/CD-driven automation to standardize and streamline how platform infrastructure is provisioned, configured, and maintained — improving consistency, traceability, and repeatability across environments.
• Integrated monitoring, logging, and performance management solutions (Prometheus, Grafana, New Relic, Zabbix, AWS CloudWatch, RDS Performance Insights) to support SLI/SLO-driven reliability decisions and proactive issue detection.
• Embedded security and disaster recovery best practices — including IAM, certificate management, and network configuration — into infrastructure operations; executed controlled resilience testing via AWS Fault Injection Service (FIS) to validate recovery procedures and platform readiness.
• Led cross-functional production incident response, coordinating infrastructure, database, networking, and development teams across ~60–120 incidents annually while maintaining SLA commitments.
• Managed incidents, changes, and service requests through ServiceNow and SM9, applying ITIL governance to platform operations.
• Mentored a team of 7 engineers, providing technical guidance during major incidents and driving platform reliability and operational excellence.

Senior Project Engineer - WIPRO LIMITED

(2013-03 - 2019-06)

• Administered enterprise OpenText Documentum platforms across Development, Test, Pre-Production, and Production environments, ensuring application availability and operational stability.
• Performed production support, incident response, and root cause analysis for business-critical applications, partnering with application, database, and infrastructure teams on deployments and releases.
• Supported change management, system upgrades, and production readiness activities across enterprise environments.

Bachelor of Technology - Information Technology - Panimalar Institute of Technology