Yamini Dev

I am a dedicated and growth-oriented professional with experience in client communication, operations support, problem-solving, and relationship management. I enjoy working in fast-paced environments where professionalism, collaboration, and service excellence are valued.

I am skilled in handling customer interactions, coordinating processes, resolving issues efficiently, and maintaining strong professional relationships. I am passionate about continuous learning and contributing to organizations that value performance, teamwork, and innovation.

Currently, I am exploring opportunities in Pune, especially around Kharadi, EON IT Park, Magarpatta, and nearby business hubs.

Core strengths

Client relationship management

Communication and coordination

Process handling and documentation

Problem-solving

Team collaboration

Customer satisfaction

MS Office and professional reporting

I am open to roles in:

Client Service

Banking Operations

Customer Success

Relationship Management

Administrative Operations

Back Office Support

Business Development Manager – Corporate Office at ICICI Bank (2005-01 – 2009-12)

• Prepared structured financial and operational reports to support senior leadership decision-making.
• Conducted market intelligence and benchmarking analysis to identify growth opportunities in SME banking segments.
• Translated complex financial and market data into clear, actionable insights for internal stakeholders.
• Coordinated with cross-functional teams to ensure smooth execution of national-level programs and initiatives.
• Maintained high standards of accuracy, documentation, and process discipline within a regulated banking environment.
• Supported internal communication and reporting workflows aligned with organisational and compliance standards.

Independent Professional – Documentation, Research & Structured Content at Independent Professional (2009-01 – Present)

• Developed structured, research-driven content requiring high levels of accuracy, organisation, and clarity.
• Worked on long-form documentation projects involving complex ideas, requiring disciplined execution and consistency.
• Conducted in-depth research, data organisation, and synthesis to produce clear, well-structured outputs.
• Maintained strict attention to detail, timelines, and content accuracy across multiple independent projects.
• Demonstrated strong ability to handle large volumes of information and present it in an organised format.

Published Author at Independent (Present)

Authored multiple non-fiction works, demonstrating strong capabilities in structured writing, independent research, and disciplined long-form execution. Proven ability to organise complex conceptual and technical information into clear, methodical, and reader-focused formats, with consistent attention to accuracy, coherence, and detail.

Master of Business Administration in Marketing – Savitribai Phule Pune University

Bachelor of Commerce – Garware College of Commerce, University of Pune